Terms and Conditions

Terms and Conditions

Last Updated: [April 1st, 2026]

Welcome to Elite Business Cruises (“EBC,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, consultations, programs, contracts, communications, and any cruise-related incentive, celebration, travel, or event coordination provided directly by EBC or through third-party providers.

By accessing our website, submitting information to us, scheduling a consultation, signing an agreement, authorizing payment, or otherwise using our services, you agree to these Terms. If you do not agree, do not use this website or our services.

1. What Elite Business Cruises Does

Elite Business Cruises is a consulting firm that helps leaders strengthen team performance and business infrastructure through personalized psychology, incentive design, strategic communication, and practical execution. Our work is intended to support outcomes such as increased revenue, stronger buy-in, improved recruiting, higher engagement, and better team alignment.

Where applicable, business wins may be celebrated through cruise-based experiences, reward travel, or related events. Any cruise, travel, lodging, transportation, or event component is secondary to and separate from the consulting framework unless expressly stated otherwise in a signed agreement.

2. Signed Client Agreements Control

If you enter into a separate written agreement, proposal, order form, statement of work, booking document, or service contract with EBC, that agreement controls in the event of any conflict with these Terms.

Your signed agreement governs matters such as scope of services, pricing, payment timing, deliverables, client responsibilities, refund or cancellation rights, timelines, booking terms, and any cruise or travel inclusions.

3. No Guarantee of Specific Results

EBC provides consulting, strategic guidance, incentive design, communication support, and related services. We do not guarantee any particular financial, operational, recruiting, cultural, or performance outcome.

Any examples, case studies, illustrations, testimonials, or descriptions of possible results are provided for informational purposes only and should not be understood as a promise of future performance. Results depend on many factors outside our control, including leadership execution, team adoption, market conditions, participant behavior, third-party vendor performance, and business-specific variables.

4. Client Responsibility

You remain responsible for your business decisions, internal communications, employment practices, compensation structures, compliance obligations, participant selection, and final implementation decisions.

You agree to provide accurate information, timely feedback, necessary approvals, and reasonable cooperation so that EBC can perform the services. Delays, omissions, or inaccurate information from the client may affect timing, scope, and outcomes.

5. Incentives, Recognition, and Cruise Celebrations

EBC may assist clients in designing incentive structures, recognition systems, reward experiences, or cruise-based celebrations. Unless expressly stated in writing:

  • EBC is not the employer of your employees, contractors, or participants;
  • EBC does not decide who qualifies for rewards under your program;
  • EBC does not administer payroll, tax withholding, or employment compliance for your organization;
  • EBC is not responsible for disputes between you and your employees, contractors, participants, speakers, or invitees.

Clients are responsible for determining eligibility rules, internal fairness, tax treatment, disclosure obligations, and compliance with applicable employment, compensation, incentive, and reporting laws.

6. Travel, Cruise, and Third-Party Providers

Cruise lines, hotels, airlines, transportation companies, insurance companies, venues, speakers, and other suppliers are independent third parties. EBC may coordinate with them, refer you to them, or package elements involving them, but their services remain subject to their own terms, conditions, schedules, fees, restrictions, policies, and operational decisions.

EBC is not responsible for third-party acts or omissions, including but not limited to cancellations, overbookings, delays, schedule changes, route changes, lost baggage, weather disruptions, service quality issues, illness outbreaks, labor disruptions, government actions, or travel restrictions.

Any third-party supplier rules, ticket terms, cruise line policies, and traveler requirements apply in addition to these Terms.

7. Pricing, Deposits, and Payment

Pricing is determined by your signed agreement or accepted proposal. Quotes are valid only for the period stated in writing. Unless otherwise stated, deposits are non-refundable once work begins, planning is initiated, inventory is reserved, or third-party commitments are made on your behalf.

You agree to pay all amounts due under your agreement, including applicable taxes, processing fees, government fees, pass-through supplier charges, and approved out-of-scope items. Failure to make timely payment may result in suspension of services, release of reservations, cancellation of deliverables, or termination of the engagement.

8. Changes, Cancellations, and Refunds

All changes, cancellations, rescheduling requests, and refund rights are governed first by your signed agreement and then, where applicable, by relevant third-party supplier policies.

If no separate written cancellation terms apply, EBC may retain amounts reasonably necessary to cover work already performed, time already reserved, third-party commitments, non-refundable bookings, administrative costs, and other incurred expenses.

Cruise, travel, and event-related components may be entirely or partially non-refundable, even if EBC consulting services continue.

9. Speakers, Trainers, and Guest Experts

EBC may feature, recommend, or coordinate with speakers, trainers, coaches, facilitators, or guest experts. Their insights, recommendations, and services are their own. EBC does not warrant that any presentation, strategy, or additional service offered by a speaker or expert will produce a particular result.

Any separate arrangement between you and a speaker, trainer, or outside provider is solely between those parties unless EBC expressly agrees otherwise in writing.

10. Travel Documents, Eligibility, and Traveler Requirements

Participants are responsible for obtaining and maintaining all required travel documents, including passports, visas, vaccination records, identification, or other required credentials. Participants are also responsible for verifying age, mobility, health, and legal eligibility requirements for travel and cruise participation.

EBC is not liable for costs, losses, or missed travel caused by invalid documentation, missed deadlines, denial of boarding, customs issues, immigration restrictions, or traveler ineligibility.

11. Health, Safety, and Special Requirements

Travelers and participants are responsible for evaluating their own health, fitness, and suitability for any cruise, travel, or event experience. Any medical, dietary, mobility, accessibility, or special accommodation needs should be disclosed as early as possible. EBC will attempt reasonable coordination but does not guarantee that all requests can be fulfilled by third-party providers.

12. Insurance

Travel insurance, cancellation coverage, medical coverage, and related protections may be recommended but are not included unless expressly stated in writing. EBC is not an insurance company and is not responsible for claim approval, denial, payment, or policy interpretation.

13. Website Content and Informational Use

Content on this website is provided for general informational and marketing purposes. It does not constitute legal, financial, employment, tax, insurance, psychological, mental-health, or other licensed professional advice.

You should consult qualified advisors regarding legal compliance, tax consequences, employment matters, incentive compensation, and any regulated issue relevant to your business.

14. Intellectual Property

All website content, copy, frameworks, language, designs, graphics, downloads, processes, materials, branding, logos, videos, presentations, and methodologies made available by EBC are owned by or licensed to EBC unless otherwise stated.

You may not copy, reproduce, distribute, republish, modify, sell, sublicense, or create derivative works from EBC materials without prior written permission, except for reasonable personal or internal business review related to a potential or active engagement.

15. Limited License

Subject to these Terms, EBC grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for lawful business and informational purposes only.

16. User Submissions

If you submit information, comments, feedback, suggestions, testimonials, media, or other content to EBC, you represent that you have the right to submit it and that it does not violate any third-party rights or applicable law.

Unless otherwise agreed in writing, you grant EBC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish such submissions for operating, improving, or marketing our business. If you want testimonial or brand-usage approval rights handled differently, that should be stated in your signed agreement.

17. Prohibited Uses

You agree not to:

  • use the website for unlawful purposes;
  • interfere with the website’s operation or security;
  • attempt unauthorized access to systems or data;
  • upload malicious code;
  • misuse forms, contact channels, or scheduling tools;
  • infringe intellectual property rights;
  • misrepresent your identity or authority; or
  • use our content to compete unfairly or mislead others.

18. Privacy and Communications

Your use of the website and our services may involve the collection and use of personal or business information. Our handling of that information is also governed by our Privacy Policy, which should be posted separately and incorporated here by reference.

By contacting us or submitting information, you consent to receive communications from EBC related to your inquiry, engagement, scheduling, transactions, service updates, and related marketing, subject to applicable law and your opt-out rights.

19. Cookies and Tracking

Our website may use cookies, analytics, pixels, embedded tools, scheduling tools, CRM tools, and similar technologies to operate the site, understand usage, and support marketing and communications. By using the website, you consent to these technologies as described in our Privacy Policy and cookie practices.

20. Links to Other Websites

Our website may contain links to third-party websites or platforms. We do not control and are not responsible for third-party content, availability, privacy practices, or terms.

21. Disclaimer of Warranties

To the fullest extent permitted by law, the website, services, content, and materials provided by EBC are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, or accuracy.

22. Limitation of Liability

To the fullest extent permitted by law, EBC and its owners, officers, employees, contractors, affiliates, agents, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of revenue, profits, goodwill, business opportunity, data, or anticipated savings, arising out of or related to the website, services, travel components, third-party providers, or these Terms.

To the fullest extent permitted by law, EBC’s total liability for any claim arising out of or relating to these Terms or the services will not exceed the amount actually paid to EBC by the claimant for the specific service giving rise to the claim during the twelve (12) months preceding the event giving rise to liability.

23. Indemnification

You agree to defend, indemnify, and hold harmless EBC and its owners, officers, employees, contractors, affiliates, agents, and representatives from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of your misuse of the website, your breach of these Terms, your violation of law, your business practices, your incentive program administration, your employment decisions, or your dealings with participants or third parties.

24. Force Majeure

EBC will not be liable for delay, nonperformance, or disruption caused by events beyond its reasonable control, including acts of God, weather, war, terrorism, epidemics, pandemics, government actions, transportation disruptions, labor shortages, supplier failures, cyber incidents, utility outages, or similar events.

25. Termination

We may suspend or terminate access to the website or services at any time if you violate these Terms, fail to pay amounts due, misuse our systems, create legal or operational risk, or if continuation is commercially impractical or unlawful.

Any provisions that by their nature should survive termination will survive, including payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnities, dispute provisions, and confidentiality-related obligations.

26. Governing Law and Venue

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in [Insert County, State], and the parties consent to that venue and jurisdiction.

27. Dispute Resolution

Before filing formal legal action, the parties agree to attempt in good faith to resolve any dispute informally by written notice and discussion for at least thirty (30) days, unless emergency injunctive relief is needed.

28. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

29. No Waiver

A failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

30. Entire Agreement

These Terms, together with any applicable signed agreement, privacy policy, and incorporated policies, constitute the full agreement between you and EBC regarding the website and general services, except where a separate signed contract governs a specific engagement.

31. Changes to These Terms

We may update these Terms from time to time by posting a revised version on this website. Updated Terms become effective upon posting unless otherwise stated. Your continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.